Terms & Conditions
When your order is executed, the amount of the goods ordered is charged. When the goods have left our warehouse you will receive a delivery confirmation to you via email or sms. If for any reason we cannot ship all the goods in your order, we will contact you!
Payment
You choose whether you want to pay by card, bank transfer, invoice or partial payment or swish via Billmate.se.
Payment options
Current payment options offered through Billmate Checkout are:
• Card payment
• Swish
• Direct payment via bank
• Invoice
• Part payment
Contact Billmate
If you choose to pay via Billmate and have questions about your payment, you should contact Billmate who handles the payment. You can find their contact information at: www.billmate.se
Return Policy
You as a customer have, in accordance with the law (2005: 59) on distance contracts and agreements outside business premises for 14 days when purchasing on the Internet. Your goods should be unused and in the same condition as you received the goods with all labels on.
Always contact customer service before returning any item, for any reason.
Refund / adjustment of return will be made as soon as the return is received and registered. If you have paid by card, the money for the return is put back into the card.
You only pay for the goods you keep as well as the shipping fee.
Security
For all card transactions, SSL (Secure Socket Layer) is applied, which means that the transactions are encrypted. Card payments are made with Billmate, which checks the validity of the card and that there is coverage on the purchase price. For your payment security there is also support for 3D-secure, a security solution for card payments on the Internet provided by Master SecurCode or Verified by Visa.
Reservations
We reserve the right for any errors in image, text and / or price tag. Any disputes are referred to the General Complaints Board. Malissa’s always follows the board’s recommendations.
Privacy and Personal Data Act
When you register as a member or make a purchase, you agree that we store and use your information in our business to fulfill our obligations to you. We never disclose personal information to third parties.
According to the Personal Data Act (PUL) you have the right to request the information that we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted.
Force majeure
During force majeure, our obligations are postponed. If force majeure lasts for more than two months, the customer, as well as us, has the right to cancel the contract without any obligation to pay damages. By force majeure is meant, among other things, strikes, sickness of the staff, transport disruptions, import / export bans, whether this occurs with us as a company or with our suppliers.
Company information
Advance Biotech Labratories Sweden AB – 559131-7226
Stockholmsvägen 33,
18133 Lidingö
Sweden.
